Privacy Policy

General Information

The following information provides an overview of how your personal data is collected, used, and protected when you visit and use the Machex platform.

Personal data refers to any information that can be used to identify you directly or indirectly.

For more detailed information on how we process personal data, please refer to the full Privacy Policy below.

You can manage and update your cookie preferences at any time through your browser settings or via our cookie management tools.

Data Collection on the Platform

Who is responsible for data collection?

Data processing on the Machex platform is carried out by:

GOLD ENERGIES B.V.
Email: info@machex.com

The entity above is the data controller responsible for the collection and processing of personal data within the meaning of applicable data protection laws.

How Do We Collect Your Data?

We collect your personal data in the following ways:

Data You Provide

Your data is collected when you voluntarily provide it to us, for example when you:

• create an account
• publish a listing
• fill out a contact form
• communicate with other users via the platform

Automatically Collected Data

Other data is collected automatically by our systems when you access or use the Machex platform. This mainly includes technical data such as:

• browser type and version
• operating system
• IP address
• date and time of access
• pages visited

This data is collected automatically as soon as you access the platform.

 

What Do We Use Your Data For?

We use your personal data for the following purposes:

• to ensure the proper operation and functionality of the platform
• to publish and manage listings
• to enable communication between users
• to improve our services and user experience
• to analyze user behavior for platform optimization
• to prevent fraud, misuse, and unauthorized activities

Your Rights Regarding Your Data

You have the right to:

• request access to your personal data
• obtain information about the origin, recipients, and purpose of processing
• request correction of inaccurate data
• request deletion of your data
• request restriction of processing
• object to data processing

You may exercise these rights at any time by contacting us at:

📧 info@machex.com

Analytics and Third-Party Tools

When you visit or use the Machex platform, your usage behavior may be analyzed for statistical and optimization purposes.

This analysis is primarily carried out using:

• cookies
• analytics tools
• third-party services

Such analysis is generally conducted in a way that does not directly identify you.

You can object to this processing or limit it by adjusting your browser settings or cookie preferences.

For more detailed information, please refer to the full Privacy Policy below.

 

2. General Information and Mandatory Information

Data Protection

Machex takes the protection of your personal data very seriously.

We process your personal data confidentially and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), as well as this Privacy Policy.

When you use the Machex platform, various types of personal data are collected. Personal data refers to any information that can be used to identify you directly or indirectly.

This Privacy Policy explains what data we collect, how we use it, and for what purposes.

Please note that data transmission over the Internet (e.g., communication by email) may have security vulnerabilities. Complete protection of data against access by third parties is not always possible.

Information About the Data Controller

The data controller responsible for processing personal data is:

Gold Energies B.V (Founder of Machex Marketplace)
Email: info@machex.com

The data controller is the natural or legal person who determines the purposes and means of processing personal data.

Withdrawal of Consent

Many data processing operations are only possible with your explicit consent.

You may withdraw your consent at any time by contacting us via email.

The withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Right to Lodge a Complaint

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a competent supervisory authority.

You may contact the supervisory authority in your country of residence or the country in which the data controller is established.

SSL / TLS Encryption

For security reasons and to protect the transmission of confidential content, the Machex platform uses SSL or TLS encryption.

You can recognize an encrypted connection by:

• the change from "http://" to "https://" in the browser address bar
• the lock icon in your browser

When encryption is enabled, data transmitted cannot be read by third parties.

Payment Security

If paid services are offered and payment data is required, such data is processed securely using encrypted connections.

Payment transactions via common payment methods are processed through secure and encrypted channels.

Machex does not store sensitive payment details unless necessary for transaction processing.

Right to Access, Restriction, and Deletion

Within the limits of applicable law, you have the right to:

• access your stored personal data
• obtain information about its origin, recipients, and purpose
• request correction, restriction, or deletion of your data

For any requests, please contact:

📧 info@machex.com

Objection to Unsolicited Communications

The use of contact information published on the platform for sending unsolicited advertising or promotional material is strictly prohibited.

Machex reserves the right to take legal action in case of violations, including spam communications.

3. Data Collection on the Platform

Cookies

The Machex platform uses cookies to improve usability, performance, and security.

Cookies are small text files stored on your device by your browser. They do not harm your device and do not contain viruses.

We use:

• Session cookies (deleted automatically after your visit)
• Persistent cookies (remain on your device until deleted)

These cookies allow us to recognize your browser and improve your experience on subsequent visits.

You can configure your browser to:

• be notified when cookies are set
• allow cookies only in specific cases
• block cookies entirely
• automatically delete cookies when closing your browser

Please note that disabling cookies may limit certain functionalities of the platform.

Cookies necessary for the operation of the platform are processed based on Art. 6(1)(f) GDPR (legitimate interest).

Other cookies (e.g., analytics or marketing cookies) are processed based on your consent where required.

Server Log Files

We automatically collect and store technical information in server log files. This data is transmitted by your browser and may include:

• browser type and version
• operating system
• referring URL
• host name of the accessing device
• date and time of access
• IP address

This data is not combined with other data sources.

Processing is based on Art. 6(1)(f) GDPR (legitimate interest) to ensure platform stability and security.

Contact Forms

If you contact us via forms or other communication tools, the information you provide (including contact details) will be stored to process your request and for follow-up questions.

This data will not be shared without your consent.

Processing is based on:

• Art. 6(1)(a) GDPR (consent)
• or Art. 6(1)(b) GDPR (pre-contractual measures)

You may withdraw your consent at any time.

User Registration

You may register on the Machex platform to access additional features such as publishing listings.

During registration:

• required fields must be completed accurately
• incomplete information may result in rejection

We use your email address to:

• manage your account
• notify you about important updates

Processing is based on:

• Art. 6(1)(b) GDPR (contract performance)
• or Art. 6(1)(a) GDPR (consent)

Your data will be stored for as long as your account remains active.

Processing of Customer and Contract Data

We process personal data only to the extent necessary to:

• establish and manage user accounts
• enable listing publication
• provide platform services

Processing is based on Art. 6(1)(b) GDPR (contract performance).

Data will be deleted after termination of the user relationship, unless legal retention obligations apply.

Data Transfer for Service Execution

Personal data may be shared with third parties only when necessary for:

• providing platform services
• processing payments
• fulfilling contractual obligations

No data is transferred for advertising purposes without your explicit consent.

Data Sharing Within Machex

Where applicable, personal data may be accessed by affiliated Machex entities to:

• improve platform services
• prevent fraud and abuse
• enhance user experience

All such processing is carried out in compliance with applicable data protection laws and with appropriate safeguards.

 

4. Analytics and Advertising Tools

General Information

The Machex platform uses analytics and advertising tools to:

• understand user behavior
• improve platform performance
• optimize marketing activities

These tools may use cookies and similar technologies.

Processing is based on:

• Art. 6(1)(f) GDPR (legitimate interest)
• or Art. 6(1)(a) GDPR (consent) where required

Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC.

Google Analytics uses cookies to analyze how users interact with the platform. The information generated may be transmitted to and stored on servers outside your country.

We use Google Analytics with IP anonymization enabled, meaning your IP address is shortened before processing.

You can prevent data collection by:

• adjusting your browser settings
• disabling cookies
• using browser extensions provided by Google

More information:
https://policies.google.com/privacy

Google Ads and Conversion Tracking

We use Google Ads to measure the effectiveness of advertising campaigns.

When you interact with ads:

• cookies may be set
• anonymous usage data may be collected

This helps us understand how users interact with our platform and improve marketing performance.

Remarketing and Personalized Advertising

We may use remarketing technologies (e.g., Google Ads, Meta/Facebook Pixel) to show relevant advertisements based on your previous interactions with the platform.

This may include:

• cross-device tracking
• interest-based advertising

You can manage your advertising preferences through:

• your browser settings
• your Google or Meta account settings

Google reCAPTCHA

We use Google reCAPTCHA to protect the platform from spam and automated abuse.

This tool analyzes user behavior to determine whether actions are performed by humans.

Third-Party Marketing and Analytics Tools

We may use third-party tools such as:

• Meta (Facebook Pixel)
• CRM systems (e.g., HubSpot or similar tools)
• analytics and optimization tools

These tools may collect anonymized or pseudonymized data for:

• performance analysis
• marketing optimization

Opt-Out Options

You can limit or disable tracking by:

• adjusting your browser settings
• disabling cookies
• using opt-out tools provided by third parties

5. Newsletter and Email Communications

Newsletter Data

If you subscribe to the Machex newsletter, we will collect your email address and, where necessary, additional information to verify that you are the owner of the email address and that you consent to receive communications.

We use this data exclusively to send you:

• platform updates
• new listings and opportunities
• marketing communications (if consent is given)

No data will be shared with third parties for their own marketing purposes.

Legal Basis

The processing of newsletter data is based on:

• Art. 6(1)(a) GDPR (consent)

You may withdraw your consent at any time by:

• clicking the “unsubscribe” link in any email
• contacting us directly

Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

Data Retention

Your data will be stored:

• as long as you remain subscribed
• and deleted after you unsubscribe

Data stored for other purposes (e.g., account data) remains unaffected.

Email Service Providers

We may use third-party email service providers to manage and send communications.

These providers may process data on our behalf in accordance with data protection laws and contractual agreements.

Such processing may include:

• email delivery
• performance analysis (e.g., open rates, clicks)
• system optimization

Analytics in Emails

Our emails may contain tracking technologies (e.g., pixels) that allow us to analyze:

• whether emails are opened
• which links are clicked

This data is used solely to improve communication quality and relevance.

6. Plugins, Tools and Third-Party Services

General Information

The Machex platform may use third-party services and tools to enhance functionality, improve user experience, and ensure platform security.

These services may process technical data such as:

• IP address
• browser information
• device data
• usage behavior

Processing is based on:

• Art. 6(1)(f) GDPR (legitimate interest)
• or Art. 6(1)(a) GDPR (consent) where required

Embedded Content (e.g., YouTube, Vimeo)

Our platform may include embedded content such as videos.

When you interact with such content:

• a connection to the provider’s servers may be established
• your IP address and usage data may be transmitted

If you are logged into your account with the provider, your behavior may be linked to your profile.

Google Services

We may use Google services such as:

• Google Tag Manager
• Google Fonts
• Google Maps
• Google reCAPTCHA

These services may process data to:

• improve website performance
• enhance visual presentation
• prevent spam and abuse

Communication Tools

We may use third-party communication tools (e.g., email or messaging services) to:

• send notifications
• manage customer communication
• provide platform-related updates

These services may process contact information such as:

• email address
• phone number

Payment Processing

If paid services are offered on the platform, payments may be processed via third-party providers.

These providers may process:

• payment details
• billing information

Machex does not store sensitive payment data unless required for processing transactions.

Data Processing Agreements

Where required, Machex enters into data processing agreements with third-party providers to ensure compliance with applicable data protection laws.